top of page

​

THE SYMPH PNG.png

Privacy Policy – The Symph LLC


Effective Date: November 18, 2025
Welcome to The Symph LLC (“we,” “our,” or “us”).
We are a U.S.-based company specializing in artist booking, tour coordination, and entertainment-related services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website, email communications, social media, or during the execution of booking and management services.
By using our website or services, you agree to the practices described in this Privacy Policy.

​

1. Information We Collect
We may collect the following types of information:

 

1.1 Personal Information

Provided directly by you or your representatives, including:

  • Full name

  • Email address and phone number

  • Company or agency details

  • Billing, invoicing, and payment details

  • Passport or ID information (only when required for artist travel logistics)

  • Artist performance requirements and contractual data

  • Any information you voluntarily submit when contacting us

 

1.2 Artist & Client Operational Data
To provide our booking and management services, we may process:

  • Tour schedules

  • Travel itineraries

  • Hospitality riders

  • Technical riders

  • Contractual agreements

  • Promoter and venue contact details

 

1.3 Usage Data
Collected automatically when visiting our website:

  • IP address

  • Browser and device information

  • Pages viewed and access times

  • Referring sites

 

1.4 Cookies & Tracking Technologies
We may use cookies or similar tools to enhance user experience and analyze website performance.

 

2. How We Use Your Information
We use your information strictly for operational and business purposes, including:

  • Processing booking requests and artist engagements

  • Communicating with clients, promoters, and partners

  • Negotiating and executing contracts

  • Managing travel logistics and performance coordination

  • Sending administrative updates or service-related information

  • Processing payments, invoices, and financial documentation

  • Ensuring compliance with legal and financial regulations

  • Improving our website and services

  • Protecting our rights and preventing fraud

We never sell your personal information.

 

3. Legal Basis for Processing (for EU/EEA Users)
If applicable, we process your data based on:

  • Consent

  • Performance of a contract (e.g., bookings, agreements)

  • Compliance with legal obligations

  • Legitimate interests (e.g., business communications, fraud prevention)

 

4. How We Share Your Information
We may share your information only when necessary and with:

  • Promoters, venues, and event organizers to complete bookings

  • Travel partners, such as hotels, airlines, and transport providers

  • Tech and service providers, such as email platforms, payment processors, cloud services

  • Legal or tax authorities, when required

  • Affiliated companies or internal partners within The Symph LLC ecosystem

All third parties are required to protect your data in compliance with relevant laws.

 

5. International Data Transfers
Because we operate globally, your information may be transferred to countries outside your own.
We take all reasonable steps to ensure your data is handled securely and in accordance with this policy.

 

6. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information.

 

However, no system is fully secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain personal and contractual data only as long as necessary to:

  • Fulfill booking operations

  • Comply with accounting, tax, or legal requirements

  • Maintain business records for legitimate interests

When no longer needed, data is securely deleted.

 

8. Your Rights
Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request a copy of your data (data portability)

  • Withdraw consent at any time

To exercise any of these rights, contact us at:

[Insert official email address – e.g., info@thesymph.com]

​

9. Children’s Privacy
Our services are not intended for individuals under 16.

We do not knowingly collect data from minors.

 

10. Third-Party Links
Our website or communications may contain links to third-party websites.

We are not responsible for their privacy practices or content.

 

11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in regulations or our services.
Any updates will be posted on this page with a revised “Effective Date.”

 

12. Contact Us
For questions about this Privacy Policy or your personal data, you can contact us at:
info@thesymphagency.com
The Symph LLC7901 4th St N STE 300
St. Petersburg, FL 33702
EIN: 30-1458092

bottom of page